Well, it has been an interesting couple of weeks. When I won the Military challenge, I was thrilled and quickly notified Megan of my address. Well, it has been over 2 weeks and I have not gotten an acknowledgement of my email nor have I received anything from her. And on top of all that, I still can not post pictures to this site and have not gotten a response to several inquiries regarding my problem. I have posted pics to various other places with no problem so it is not me.
So my question now is do I continue with Club Ruby, just keep my membership so I can get the kits and the other various perks, or do I "cut the apron strings" totally. I am not angry, just curious as to why I have not received any help. I really like the ideas, the feedback and everything else I have gotten since enrolling but I am really wondering if it is worth it to continue.
I realize Megan is very busy, but it is not like this site not to have a response from some one else (I did have one person offer to post my pics if I emailed them to her) regarding this.
Again, I would like to repeat that I am not angry, just curious.
written by Debby Jensen
I’m sorry you are having problems. Try emailing again it could have gotten lost in the many emails or just not made it there. I’ve been getting those lately too. I sent and they didn’t receive, not here but with other friends.
I would send it again :D
I am sorry you are having problems and that is frustrating in itself. I would agree with Teresa and send another e-mail. I would stick with Club Ruby and give it another month. I did have problems viewing the tabs on Club Ruby Designers and tried many things, it turned out that each time I log in I have to change my F12 developer tools to IE9 compat view. Maybe it is a setting on your computer and the behind the scene layout at Club Ruby Designers. I do have to drag my pictures to my desktop and load them from there as well. Thought I would offer what worked for me, I am not a computer person.
There's also the help section, where you can create a ticket.
http://help.clubrubydesigners.com/
There's also the help section, where you can create a ticket.
http://help.clubrubydesigners.com/
I created a ticket last week twice which hasn't been answered either. I just figured they were very busy getting ready for CHA but maybe they didn't get it. I am having trouble seeing older videos like last November's perfect pearls demo that Megan refers to in this months kit. I have no idea what F12 developer tools are or whether that will solve my problem but I will ask my son the computer expert. I know I can't see some of the videos because IPads don't have flash player but I can't even see them on my computer which is frustrating. Having said that I wouldn't give up my Club Ruby membership because I am learning so much.
PS I won Card Challenge no. 8 and I also got no response to my initial email but did get one from my second. My prize took about three weeks to come to Australia but I was thrilled with what I received as you will be too I am sure.
Thank you all for responding to my problem. I have emailed several times and opened a ticket which I added too. My son is the computer wizard in this house and he is also stumped by the problem and hasn't been able to figure it out. I will probably keep my membership, but I would like to share my creations and get feedback. Thanks again.
Hello Debby!
I have sent you an email addressing your concerns! Please let me know by replying here if you did not receive it.
Thanks!
Sean